Requested and received early check-in, Chelsea st the front desk was so hospitable. Dear oscargi,Thank you for sharing your comments with us. Martina [ - ], consistently puts a positive spin on completely negative comments, and then has the nerve to allude to the next great experience the ripped off customer will have there. Loved having a Starbucks on the lower level ️Had drinks and snacks at MJ’s would skip that, very overpriced Would stay again. The Magnificent Mile just hasn't been the same without you here and we look forward to your return.Yours Sincerely,Pete DemayGeneral Manager, This is the version of our website addressed to speakers of English in the United States. Nobody cared.The city was booked because this was a holiday. Ugh.The location on the Magnificent Mile is great. InterContinental Chicago Magnificent Mile: The best hotel in America - See 6,081 traveler reviews, 1,526 candid photos, and great deals for InterContinental Chicago … Essentially this is a way for them to list a lower price, book you, and then charge you a higher price later. Management_Team_247, General Manager at InterContinental Chicago Magnificent Mile, responded to this review. Apple Pie Turnovers Paula Haney of Hoosier Mama Pie Co. Asparagus and Cured Whitefish Salad with Radishes, Fresh Herbs, and Spring Onion Aioli Amalea Tshilds and Jason Hammel … We are delighted to hear you enjoyed our central location and that you received excellent service from our associates. We were forced to stay. Elsewhere in the listing is a statement that a Destination Fee is not included. I will reccomend Intercontinental hotel to my friends whenever they visit Chicago. As you have noted, our location is absolutely perfect for both exploring our vibrant city or just staying in and enjoying the view and we trust that you had the opportunity to do both during your recent visit. Also, this outfit advertises prices on websites and then adds to your room rate a DESTINATION FEE, which they will tell you they are "required" to add to your bill. I did manage to learn some things, after threatening to involve the State Attorney General's Office and to start an investigation for credit card fraud.First, we ate a few times at the Michael Jordan Steakhouse--those charges were on the credit card statement, including the tip, but then the hotel charged again for the tip amount: "It's the way our system works, we'll take those off." more. It's all still there too. I would love the opporutnity to learn more about your time here and invite you to forward your contact details along with a convenient time to reach out to you to martina.lebensorger@ihg.com. I complained and asked how this was possible. Until next time!Yours Sincerely,Pete DemayGeneral Manager. Dear S N,It was a pleasure to host you and we thank you for sharing this review. I told them I would pay more if needed. Hotel staff seems upset they have to be there. I would love the opporutnity to learn more about your time here and invite you to forward your contact details along with a convenient time to reach out to you to martina.lebensorger@ihg.com. Also the Destination Fee they put on my CC (and not on my receipt at checkout) was higher than was listed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. The insinuation is that, after both the state and the city add outrageous taxes to your bill, they are then also required to add this "Destination Fee", which, by the way, is not called a Destination Fee anywhere on your statement--it is hidden in with other charges, and I had to dig to make them tell me it was there. I am hopeful that we might continue this dialogue in the days ahead and that one day we might restore your confidence in our hotel.Yours Sincerely,Martina LebensorgerDirector of Front Office, This is the version of our website addressed to speakers of English in Singapore. Please see our partners for more details. I am hopeful that we might continue this dialogue in the days ahead and that one day we might restore your confidence in our hotel.Yours Sincerely,Martina LebensorgerDirector of Front Office. I would love the opportunity to speak with you further regarding your recent visit to InterContinental Chicago and invite you to forward your contact information along with a convenient time to reach out to you to demetrius.hall@ihg.com. I would not stay here again just due to the horrible service. I look forward to continuing this dialogue with you in the coming days.Yours Sincerely,Demetrius Hall. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Elevate your stay in the City of Angels in upscale accommodations with private balconies and panoramic views of the Pacific, downtown LA, and Beverly Hills. There weren’t enough places for us to sleep. They’re really good in accomodating guests as well. Michael Jordan's restaurant was terrific both nights for happy hour and dinner thanks to Savannah at the bar. Reservations are not honored (see below). more. Hotels near My Kind of Town Destination Management, Inc. Hotels near Pacific College - Chicago, IL, Hotels near School of the Art Institute of Chicago, Hotels near Cortiva Institute - Chicago, IL, Hotels near Adler School of Professional Psychology, We compared the lowest prices from 11 websites, We compared the lowest prices from 12 websites, LondonHouse Chicago, Curio Collection by Hilton, We compared the lowest prices from 14 websites, We compared the lowest prices from 13 websites, The Congress Plaza Hotel & Convention Center, We compared the lowest prices from 15 websites, La Quinta Inn & Suites by Wyndham Chicago Downtown, We compared the lowest prices from 10 websites. Maybe the ghost of Johnny Weissmuller or Esther Williams will swim with me.More, Dear David, We are thrilled you joined us and had the opportunity to learn about our history and what makes our hotel so special. Management_Team_247, Front Office Operations at InterContinental Chicago Magnificent Mile, responded to this review, Management_Team_247, Director of Front Office at InterContinental Chicago Magnificent Mile, responded to this review, InterContinental Chicago Magnificent Mile Features, InterContinental Chicago Magnificent Mile. They really care about the guest’s comfortability. Avoid. While we understand that you were here on business, we hope that you and your family had a few moments to explore our vibrant city together. This Is a Shuttle Lift That Serves Floors 38-42 Floors: 5 (38,39,40,41,42) Capacity - 1250lbs - 600KG or 8 Persons. My family and I have stayed here many times, and will continue to do so. Ugh.The location on the Magnificent Mile is great. Spring. It’s really a nice high end hotel. Nicki Kennedy. The pool looks spectacular, but we didn't get a chance to use it or the fitness center. The bar at the Labriola Risorante is a much better place to have a cocktail or 2 the ambiance is great there. Please feel free to make yourself at home again anytime and we hope to see you soon.Yours Sincerely,Pete DemayGeneral Manager. The sitting room/living room, where the hide-a-bed was located, had a half bath just off of it.The room was excellent and the service we received from everyone from Olivia, to the front desk, to cleaning staff, to the parking attendants was first rate! This was a business trip, but my wife and 20 something daughter went along. No desire to resolve problems or provide a good experience. Review tags are currently only available for English language reviews. Suites are very large. would go again but would love to see more attention to detail .. Dear Silke G,We appreciate your review and the opportunity it offers us to improve. Eurostars Magnificent Mile is a boutique hotel that believes in life’s small pleasures.This hedonistic commitment can be seen in the numerous details that accompany your stay. Rooms are tiny, old and tired. Hotel is clean and well maintained and there's a Starbucks right off the lobby! It's a fabulous property, in a great location and the staff is world-class. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. Everyone I spoke with was horribly rude. Nice in-room amenities, wifi was fast. Prices are the average nightly price provided by our partners and may not include all taxes and fees. I would love the opportunity to speak with you further regarding your recent visit to InterContinental Chicago and invite you to forward your contact information along with a convenient time to reach out to you to demetrius.hall@ihg.com. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We look forward to welcoming you back next time, and do encourage you to pack your swimsuit! more. Great service from the moment you arrive, the front desk, bell hops, valet service all were very professional and very informative about the history of the hotel and wanting to assist you in having a great stay. Review tags are currently only available for English language reviews. Whoever this person is has had ample training and repetition in painting over the negative. As you have noted, our hotel is equipped to provide guests with a relaxing experience from the moment that they enter our front doors and we are elated that you so richly appreciated our unique design.

Leicester Square Restaurants Open, Emma Chambers Cause Of Death, What Are The Rams Doing?, Terrence Howard Wife Instagram, Mr Tornado Cause Of Death, Marquez Valdes-scantling News, Vikings Vs Texans 2018,