Keep up the great work Debbie, Jane and Margie, Well done, Thanks Ewan!I'll make sure to pass on your feedback to Debbie! :). We're so glad to hear that your happy with the service you've received so far! Customer reviews are in no way affected by any commercial relationships Mozo has with providers. That's awesome Ross! For more information please see Mozo's FSG, General advice disclaimer or Terms of use. An amazing lady and valuable employee. When we initially took out our loan with them it was our first mortgage and Auswide were absolutely disgraceful in the way they handled the loan process. Trying to help my 83 year old Dad in law to set up online banking as due to COVID and his serious risk status, is not allowed out of the house. Our Service Users have been with your bank for many years and I demand they be treated with respect and dignity they deserve. I am Australian from Brisbane working overseas...am I eligible for a home loan to buy a house for my wife and kids in Brisbane? We do serve customers nationally though, through our Customer Hub on 1300 138 831. Jess Shuttlewood at Mackay was extremely helpful and patient assisting myself and elderly father chase up archived records. You can contact one of our Lenders using the contact details provided here: https://auswidebank.com.au/locate/lending-consultants/. 15 years +I love Auswide. I'll let Heidi know. I have used Auswide for a number of years as they are local and have great products. To protect your privacy, you can email your contact details to customerexperience@auswidebank.com.au. I am with the bank for 20 years now. Great job. Want more? And, when you compare it to banks such as the Big Four, it really is a small bank. Thanks so much for letting us know Jen! Westpac has always understood older people. She is knowledgeable, friendly and makes everything simple and stress free. Regards Richard Brewer. Thanks for sharing, Allayne! Only problem not slot of branches in the Sunshine Coast Hinterland so have to travel to the coast. When you look at the savings rate check what the maximum and minimum rates are. Would you like me to put you in touch with one of our specialists who'll be able to answer all your questions? That's awesome to hear! Looks after us like red people always working for us. Disgusted doesn't quite cover it. Mozo provides factual information in relation to financial products. If you decide to apply for a product you will be dealing directly with that provider and not with Mozo. Read full review. Gave me preapproval for 700kAt the time of deal refused the final approval. Auswide Bank: Its Offering. Her attitude she has with all of the customers is amazing. I was told pre approval would be sent through within a few days. I have been with Westpac for most of my life. I've been with Auswide since Q4 2019. And, when you compare it to banks such as the Big Four, it really is a small bank. Problem is there is no email address on the site - only a request email facility. A great team. They sound great at first, but then the service stops. While it may have grown and expanded over the years, Auswide Bank still sees itself as a small bank. Heidi from Lending is amazing. Thanks Nanette! :). Hi Richard,Thanks for thinking of us! Debbie is always smiling, up for a chat and a laugh. I'm sure she'll really appreciate your kind words! While Mozo attempts to make a wide range of products and providers available via its site it may not cover all the options available to you. If you'd like to message us your best contact number I can have a member of our team give you a call to discuss the situation? Companies can't alter or remove reviews from ProductReview.com.au. I'll pass on your feedback! I am now disgusted in their costumer services and want to find a bank that will look after my needs and have a friendly service. We applied online for a personal loan and were contacted by Katrina within an hour. 6 / 10. Please allow 3 working days from receipt by Auswide Bank for processing. I'll be passing on your feedback to Canelands and Heidi. I'm sorry to hear that our service wasn't to expectations this time around. Jess Shuttlewood - great customer service. Facebook Twitter LinkedIn Instagram Auswide Bank Blog Auswide Bank YouTube ... Based on reviews from ProductReview.com.au, last updated 5th November 2018, for latest live testimonials, ratings and reviews please visit ProductReview.com.au. From retail super funds to self managed super funds, view reviewer ratings for the best super funds of 2020! insure ur future . If you'd like to email your contact details to. We're so glad to hear that your happy with the service you've received so far! There’s very little risk to you as a borrower.

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