Please note that a travel agent will review your reservation information and verify that all necessary information is complete before issuing tickets. Toilet, heating, reclinable seats "cama" style, snack and movies. You can find more information about this in the payment methods section of the Terms of Service. You can also time-to-time redBus offers while booking your bus tickets online from La Paz (Bolivia) to Cusco. What services do the bus companies provide? Their overall rating on Tripadvisor, Facebook, and other review sites aren’t usually the best and some are known for having frequent accidents. If the user makes these types of reservations, TicketsBolivia does not accept any responsibility and will not reimburse the customer for the cost of the tickets, in accordance with the limits established in our terms and conditions. We travelled from La Paz to Cusco by bus stopping at Copacabana for a few days. Do they collect you at your hotel or hostel? We always strive to ensure the operation without errors or interruptions. Book your flights today and travel on the safest travel company in Peru! Tickets are all the tickets that the Client can buy through the Website are electronic tickets. Any other use of the content on the website is strictly prohibited, including its reproduction, modification, distribution, transmission, subsequent publication, exhibition and/or total or partial communication. All buses leave from and arrive at the bus terminals mentioned above. All bus Operators have third party insurance (SOAT), which is required by the national legislation. The value of the luggage, to be accepted by the Transport Operator, must be required as a special service during the reservation of the tickets. TicketsBolivia will support and provide any assistance required by the Client. This trip passes through Puno where most of the bus companies have a small stop to pick up passengers. Some transportation companies do not have this software, yet. These General Terms and Conditions constitute the clauses and conditions of the contract between the Client and TicketsBolivia. Any claim for violation of the rights of the Client must be made in accordance with the Bolivian rules of consumer protection. If the invoice of the purchased ticket was already declared in National Taxes of Bolivia, 16% of the invoiced amount is not refunded. Look for the reschedule icon before booking your ticket. Children under 2 years of age (infants) are those who have not completed their second year on the day of the trip and who do not occupy a seat. For most bus journeys, the responsibility for the luggage depends on the bus Operator and the distance of the trip. These bus and train companies have software that is online with our system, so you can immediately know your seat numbers. Please refer to the Special Terms and Conditions communicated to you during the reservation process regarding Cancellations. When the Client proceeds to reserve a Service through the booking platform of our Website, we charge a reservation fee of variable amount, of which the Client will be duly informed before proceeding to finalize the payment. To modify a reservation TicketsBolivia normally has to cancel the original reservation, which may result in charges imposed by the corresponding Third Party Provider, which may include the total value of the booked trip; In addition, the Client may have to pay a difference for the cost of the new reservation made by TicketsBolivia. All special services must be requested before the reservation is confirmed and the electronic ticket is issued by TicketsBolivia. At redBus, we work with different bus companies that operate on this route with well-maintained buses and experienced drivers. We then, as the agent of the Client, forward the reservation to the respective travel service provider. (Only) the customer who made the purchase may request the modification by email, indicating the changes. The direct trip from La Paz to Cusco takes between 12 and 15 hours, depending on the time it takes you to cross the border. If the Client does not receive a confirmation email within 2 hours of making the reservation, he must contact the Customer Service department at the following email address: info@ticketsbolivia.com. When they are accompanying passengers who depend on them for orientation. When you buy tickets through Tickets Bolivia, your seats on the bus or train are guaranteed. Likewise, by accepting the General Terms and Conditions, the Client also agrees to respect and follow the Terms of Service, the conditions to change tickets and the conditions for cancellations and refunds, contained in this Website. GUIDE DOGS WILL BE ADMITTED ON THE BUS ONLY IF THE FOLLOWING CONDITIONS ARE MET: This category includes passengers who require special assistance during the trip due to motor or sensory limitations. https://www.peruhop.com/es/teminos-y-condiciones/. Perfect For: For those who want to visit Bolivia but need to return to Peru.. Only 6 days needed to see and do everything (includes 3 free days in La Paz to include Salar de Uyuni). The child protection offices are open Monday through Sunday from 7:00 a.m. to 11:00 p.m. Tickets cost $53 and the journey takes 13h. You must make a new reservation with an alternative payment method. All bus tickets issued for children and teenagers will be verified and passengers must comply with bus Operator regulations and national legislation. But this feature is limited to only a few bus operators in Peru. However, TicketsBolivia updates the information of Third Party Providers as soon as they are aware of any modification. Simply put the name of the bus company, and the word “accident” or “hijacking” into google and see which companies are the best. If there are massive reimbursements due to situations such as social conflicts or natural disasters, the reimbursements can take up to 3 months to complete. The Client must remember that, only AFTER THE SERVICE IS REQUESTED AND THE REQUEST IS CONFIRMED, the ticket will be issued. In this case, you can write us an email or message through Whatsaap letting us know your seat preferences, so we can pass this information on to the transportation company before they assign the seats. For underage passengers, it is mandatory to travel with an identity document or passport. You have to take into account that Tickets Bolivia does not process credit or debit cards, it outsources to companies specialized in managing online transactions (payment gateways): PayPal, Stripe, PayMe, Tigo Money or others. Puno is home to the Peruvian side of Lake Titicaca and is definitely worth at least a morning stop to visit the incredible floating islands. On the other hand, if the new ticket is cheaper, and no additional fees apply, Tickets Bolivia will reimburse the difference. If you paid in US dollars and your bank account is in Bolivians or another local currency, your bank may charge a commission for exchange rates with other currencies. Any other mandatory legal jurisdictions for Clients who are consumers in their respective countries or places of permanent residence will not be affected. The names of other products, services and Operators mentioned in this document may be registered by their respective owners. The TicketsBolivia website may contain links to other websites that are not managed by TicketsBolivia, which are included for reference purposes only. Most bus terminals in Bolivia and Peru charge an additional fee for the use of their spaces, which must be covered by the passenger. redBus is the world's largest online bus ticket booking service trusted by around 18 million happy customers globally.redBus offers bus ticket booking through its website,iOS and Android mobile apps for all major routes in Latam (Colombia and Peru). If this situation arises, we will provide the Client with all our support to resolve this situation, within the limits established by our terms and conditions. Special Terms and Conditions: These are the terms and conditions established individually by each Transportation Operator whose services are offered through the Website. The reservation fees and commission of TicketsBolivia will not be refundable.? Any dispute arising from the violation of these General Terms and Conditions will be resolved under Bolivian jurisdiction. Additionally, the Client may attach all the documentation that he considers relevant to justify his request for reimbursement. Follow a simple, fast and secure bus booking procedure. It includes commissions and taxes. Once the user has chosen the Transport Operator and the corresponding service, TicketsBolivia is responsible for contacting the chosen Transport Operator and making the payment of the Service on behalf of the Client. A bus from Cusco to La Paz takes around 16 hours when all the border crossings are factored in. These are available to the Client before the reservation is formalized and are de facto accepted by the Client when he makes the reservation. The Client can request the cancellation of one or more of the journeys of his trips by email to the address: info@ticketsbolivia.com, by text message via Facebook or WhatsApp at the number (591) 77274661. Tickets Bolivia does not sell travel insurance. Not being able to present the required documentation (passports; identity cards; visas; or others that certify the legality of your stay in the country); Not complying with the laws in force in the country; Any other reason not caused by the Transport Operator or Tickets Bolivia. We use US dollars for all our transactions, and your Bank may charge a commission when calculating the exchange rates with other currencies. Finally you have the option of making the trip from La Paz to Cusco with a tourist bus that offers you to make the "Sun route" with stops at various archaeological sites; This tour is more extensive and lasts more than 24 hours. Some bus companies and all hop-on hop-off companies do actually pick you up at your hotel, thus offering a much safer and secure service rather than taking local taxis. The buses are: Inka Express, Wonder Peru Expedition, Bolivia Hop, Turisbus. Onboard, bilingual guides assisting you throughout your trip, Exclusive discounts on accommodation and restaraunts, Free, exclusive tours and stops along the way, No Wi-Fi (no bus traveling through Peru will have Wi-Fi, even if falsely advertised), Comfortable buses (depending on the company), Direct buses from Point A to Point B (having to take the more dangerous route, over the speed limit, no stops along the way), Pick-ups and drop-offs in terminals, far from hostels and hotels. It is for this reason that we ask our clients to verify with sufficient anticipation the national requirements related to health documentation, as well as the time necessary for them to be effective. A: Yes, you can. If the cancellation request is made at least 48 hours in advance, we will reimburse 50% of the cost of the ticket. Tickets are sold in the name and on behalf of the corresponding Transport Operator. La Paz to Cusco by Bus: 2020 updated information about Bus Schedules, Bus Safety, and the Best Bus Companies to take! The Client may request authorization so that one or more of the passengers may be accompanied by guide dogs. Semi-lie-flat buses have seats that recline up to 140 degrees.

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